FAQ

Where should I go for my appointment?
Meet us at the Reference Desk at Simpson Library.

I don’t have time to make an appointment, can I still get help?
We offer research assistance at the Reference Desk whenever the library is open: just drop by the desk, call us, or send us an instant message. You can also check our research guides for 24-7 research tips.

What happens during a consultation?
You and your consultant will work together to choose a focus for the session. See our Consultations page for ideas.

Will you do my research for me?
No, you still have do the work yourself. But your consultant will guide you through the process and give you tips for more efficient research.

Who are the consultants?
Our consultants are UMW students with extensive training on library resources and other research tools. Learn more about our consultants here.

Can I still make an appointment with a reference librarian?
Of course! Contact any of our subject librarians to set up a time to meet.

How can I cancel an appointment?
Check your confirmation emails for a cancellation link. If you need to cancel less than an hour before the appointment, please call the Reference Desk.

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